For Evangelical Lutheran Good Samaritan Society, strengthening their relationships with their hospital partners began well before the pandemic, through a merger with Sanford Health.
“I think our ability as one system now today really does create some unique differentiation within the industry,” CEO Nathan Schema told Skilled Nursing News. “If we’re having hospital capacity issues up in Fargo, the CEO can pick up the phone and give me a call, and we can get working on it that day.”
The organization opened temporary alternative care sites, including one in Arthur, North Dakota, out of an assisted living facility, as a way to alleviate overburdened hospitals.